We'll map NEWT IQ™ to how your business runs the phone and stand it up with you — or create an account and build your own voice agents on the very same platform. Your carrier, your numbers, your data.
Discovery audit → roadmap → we configure agents, numbers & routing on your NEWT system. Managed and supported end to end.
Book a free audit →Sign in, design and tune voice agents in the dashboard — no code required. Bring your own LLM & voice.
Start free →Full REST API + docs. Provision numbers, spin up agents, stream calls, post-call webhooks — embed NEWT IQ™ in your own product.
Read the docs →Your number, your queues, your hunt groups — untouched. NEWT IQ taps into the call stream you're already generating and turns it into intelligence and action. No forklift. No port. No retraining your team.
The same engine behind our managed service, exposed as a clean REST API. Bring your own LLM and voice, own the carrier and numbers, and ship production phone agents in minutes.
# create a voice agent + attach a number
curl https://api.newtiq.ca/v1/agents \
-H "Authorization: Bearer ntq_live_…" \
-d '{
"name": "Front desk",
"voice": "emily",
"llm": "byo",
"number": "+1647…"
}'
# → { "id": "ag_…", "status": "live" }Every NEWT IQ tier shares the same data spine. Add a tier and the new capability lights up across everything you've already turned on — no re-integration, no second login.
Every inbound and outbound call becomes a searchable, summarized, sentiment-scored record. The baseline that every other tier builds on.
Real-time dashboards built for owners, GMs, and multi-location leaders. The same picture for the front desk, the regional manager, and the executive team.
When the line goes unanswered, AI Assist picks up. Overflow during the day, primary after hours. Books appointments, captures messages, escalates to your on-call.
The managed tiers above are "done with you." If you'd rather build your own agents on the platform, these are for you.
Build & test voice agents, included studio voices, a free number, and pay-as-you-go minutes.
Start freeBring your own LLM & voice keys, premium numbers, higher limits, post-call analytics & recordings.
Go ProNEWT Insights is the foundation under everything in NEWT IQ. It listens to the calls your team is already handling — and quietly converts each one into a structured, searchable, scoreable record.
Insights+ promotes your call data from a monthly attachment to a live operating surface. The same dashboard the front desk watches at lunch is the dashboard the owner watches over coffee.
AI Assist picks up the calls your team isn't there to take — overflow at the busy times, primary after hours, weekends, holidays. It books, triages, escalates, and posts every conversation straight into Insights+.
Every business operates differently. NEWT and Nucleus work directly with each client to design custom AI workflows and deployment roadmaps that align to operational needs — not vendor pitch decks.
The NEWT IQ stack, pre-trained for service departments, tire shops, and independent repair. Every workflow tuned to how an auto business actually runs the phone.
Before you sign up for an AI platform, find out what your phone is actually telling you. Two structured engagements — one complimentary, one strategic — that turn your communications data into a deployment plan.
A 2-hour AI discovery session that determines whether AI coverage and automation can improve your operational efficiency and customer response times — before you spend a dollar.
For businesses ready to transform operations: an executive-level AI strategist embedded with your leadership team — without a full-time hire.
Four examples from the field — every one of them tuned to a specific operating pattern. Same NEWT IQ spine, different domain training.
AI answers after-hours salt delivery calls, gathers dispatch information, processes the request, and updates the customer automatically.
AI handles after-hours HVAC, plumbing, and electrical calls — determines emergency severity, dispatches the right technician, schedules non-emergency work.
Customers can schedule service, request tire changes, and receive automated SMS reminders and status updates — without the phone tag.
Tenants report emergencies and maintenance issues 24/7. Automatic escalation to the on-call team, full reporting back to the property manager.
Same line. Same number. Different depth of capture and response.
| NEWT Insights | NEWT Insights+ | NEWT AI Assist | |
|---|---|---|---|
| AI call summaries | Included | Included | Included |
| Searchable transcripts | Included | Included | Included |
| Sentiment analysis | Included | Included | Included |
| FCR & outcome tracking | Included | Included | Included |
| Executive dashboards | — | Real-time | Real-time |
| KPI scorecards | — | Custom | Custom |
| Slack / SMS / email alerts | — | Included | Included |
| Multi-location reporting | — | Included | Included |
| AI answers your calls | — | — | 24/7 + overflow |
| Appointment booking + SMS confirmation | — | — | Included |
| Emergency escalation & live handoff | — | — | Included |
| Pricing | $30 / extension · month | $300 / month + training | $500 / month + training · 1,000 mins |
NEWT IQ is engineered the same way the rest of the NEWT stack is engineered — for businesses that need the phone to work, every minute, in production.
NEWT IQ helps you answer more calls, improve customer response times, and turn every conversation into measurable operational intelligence — on the phone system you already trust.